Privacy Policy

Last updated: August 22, 2025

1. Information We Collect

At PresaleHub, we collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

Information You Provide:

  • Account information (email address, name) when you sign up via Google OAuth
  • Project information when you submit cryptocurrency projects
  • Comments and feedback you provide on our platform
  • Communications with our support team

Information We Collect Automatically:

  • Usage data (pages visited, features used, time spent)
  • Device information (IP address, browser type, operating system)
  • Log data and analytics information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your project submissions and manage your account
  • Communicate with you about our services
  • Ensure platform security and prevent fraud
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transaction (merger, acquisition, etc.)
  • With service providers who assist us in operating our platform (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your information:

  • Email addresses are encrypted using AES-256-GCM encryption before storage
  • Secure authentication via Google OAuth 2.0
  • HTTPS encryption for all data transmission
  • Regular security audits and updates
  • Limited access controls for our team members

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights (GDPR Compliance)

If you are located in the European Union, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to processing of your data
  • Withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@presalehub.com.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookies Policy.

7. Third-Party Services

Our platform integrates with the following third-party services:

  • Google OAuth: For secure authentication
  • MongoDB Atlas: For secure data storage
  • Analytics services: For usage analysis (anonymized data)

These services have their own privacy policies, which we encourage you to review.

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@presalehub.com

Address: PresaleHub Privacy Team

For GDPR-related inquiries, please include "GDPR Request" in your subject line.